Sportihome Privacy Policy

Dernière mise à jour : 29 Septembre 2023

Last updated: December 10, 2024

At Sportihome, we are committed to protecting your privacy and ensuring the security of your personal data. This privacy policy explains how we collect, use, and share your information when you use our online platform, services, and mobile applications (collectively referred to as "Sportihome" or "our services"). By using Sportihome, you consent to this privacy policy.

1. Information We Collect We collect the following information when you use our services:

  • Registration Information: When you create an account on Sportihome, we collect details such as your name, email address, phone number, and login credentials.
  • Profile Information: You can provide additional details in your profile, such as a profile picture, bio, and other personal information.
  • Listing Information: If you create listings or make bookings through Sportihome, we collect the necessary details to facilitate these transactions, including property details, availability dates, rates, and payment information.
  • Communication Information: We collect information you send to us directly, such as messages exchanged with other users through our services.
  • Usage Information: We collect data about your use of our services, including pages you visit, searches you perform, interactions with other users, and login details.
  • Device Information: We gather information about the device you use to access our services, including the model, operating system, IP address, and unique device identifiers.
  • Location Information: If you choose to share your location with us, we collect location data to personalize your experience and provide relevant information.

2. How We Use Your Information We use your personal information for the following purposes:

  • To provide our services, including creating listings, managing bookings, processing payments, and facilitating communication between users.
  • To personalize your experience on Sportihome by recommending listings and experiences tailored to your preferences.
  • To improve our services by analyzing usage data, conducting research, and developing new features.
  • To ensure the security of our users by investigating suspicious activities, preventing fraud, and enforcing our terms of use.
  • To send you communications, such as booking information, account updates, and promotional offers (if you have opted in to receive them).

3. How We Share Your Information We may share your personal information with the following categories of recipients:

  • Other Users: Your profile information, including your name and profile picture, will be visible to other Sportihome users when you interact with them.
  • Hosts and Travelers: To facilitate bookings, we share details such as your name, contact information, and booking details with the relevant hosts or travelers.
  • Third-Party Service Providers: We may share your information with third-party service providers, such as payment processors, identity verification services, and other partners who help us deliver our services.
  • Legal Compliance: We may share your personal information to comply with legal obligations, respond to government requests, protect our legal rights, or enforce our terms of use.

4. Data Security We implement security measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Your Choices and Rights You have the right to:

  • Access and correct your personal information.
  • Withdraw your consent at any time, particularly for marketing communications.
  • Request the deletion of your personal information.
  • Object to the processing of your information for legitimate reasons.
  • Request the portability of your personal data.
  • Set specific guidelines on how your information should be handled after your death.

6. Changes to Our Privacy Policy We may update this privacy policy from time to time to reflect changes in our privacy practices. We will notify you of any significant updates by posting a notice on our website or sending you a notification. We encourage you to review this privacy policy regularly to stay informed about how we handle your information.

7. Contact Us If you have any questions, concerns, or comments regarding this privacy policy or our privacy practices, please contact us at: Sportihome SAS, Cap Oméga, Rond-Point Benjamin Franklin CS 39521, 34 960 Montpellier - FRANCE